Shortly
after the banking sector reform triggered bank customer migration, one
of the banks that successfully attracted many customers was Guaranty
Trust Bank plc (GTBank). Basking on this avalanche of patrons, the bank
has embarked on branch expansion with particular emphasis on the
electronic platform to ease pressure on its shop floors.
Now
dotting the nooks and crannies of the various cities and towns are the
e-branches, which are positioned to give ease of transactions to its
existing and growing customer base. This well-defined operating strategy
will enable the bank to give 100 percent customer service at each
customer’s experience with the bank.
Guaranty
Trust Bank plc, which was established in 1990, has within the last 22
years come to be recognised as one of the most innovative and
service-focused banks in the Nigerian financial market space.
The
Group currently operates through 200 business locations in Nigeria with
banking subsidiaries in Cote d’Ivoire, the Gambia, Ghana, Liberia,
Sierra Leone and the United Kingdom. It employs 550 people across the
three countries. There are also expectations of more branches coming
alive before the end of 2013.
GTBank
recently announced its East Africa expansion with acquisition of a 70
percent stake in Kenya’s Fina Bank Limited for $100 million. Based on
its unaudited consolidated financials as of March 31, 2013, Fina Bank
had total assets of $338 million, gross customer loans of $184 million
and customer deposits of $285 million.
The
acquisition would see GTBank expand its operations to three East
African countries. The bank’s aggressive branch expansion is also
expected to further drive its footprint on retail banking in addition to
other services.
The
bank said customer satisfaction and service excellence are the
foundations of its business, noting that it would continue to listen to
its stakeholders and institute innovations that allow the bank provide
services that surpass its stakeholder’s needs.
Guaranty
Trust Bank plc was recently adjudged the African Bank of the Year in
Morocco, and in its bid to further consolidate its position as the most
service-focused and profitable bank in Nigeria, it recently upgraded its
internet banking platform to make it more secure and to serve customers
better, in addition to its innovation of the social banking platform on
Facebook which allows customers to bank anywhere in the world.
Segun
Agbaje, managing director/CEO, Guaranty Trust Bank plc, attributes the
bank’s achievement to discipline, a defined operating strategy, hands-on
knowledge about the Nigerian market, and the passion of GTBank
employees, who constantly strive to give 100 percent above customer
expectations every single time.
“We
are a proudly African and truly international institution and are
committed to the ideal that our stakeholders should be better off for
partnering with us. This principle influences our operations, products,
services style and company culture,” Agbaje said.
Guaranty
Trust Bank plc has continued to consolidate its position as a foremost
African brand through adherence to high corporate governance principles,
strong financial performance and the introduction of innovative
products and services to ensure its stakeholders are well satisfied each
time they encounter the GTBank brand.
These
efforts, and the bank’s numerous achievements in the last 12 months,
recently led to its recognition as the top Nigerian company in the
banking industry, according to African Business’ Annual Rankings
Magazine.
The
rankings, which incorporate companies that are listed on African stock
exchanges, also include those that are listed on other bourses elsewhere
in the world and global giants listed on two or more of the
Johannesburg, London, Sydney and New York exchanges.
The
bank has been recording impressive financial performance, culminating
in a profit before tax of N103 billion for the year ended December 31,
2012. That performance put the bank as the first to cross the N100
billion profit before tax milestone from continuing operations at both
bank and group levels. GTBank had also closed the 2012 balance sheet
size of N1.73 trillion, up from N1.608 trillion in 2011, while total
assets and contingents stood at N2.26 trillion, up from N2.14 trillion
in 2011.
Deposit
liabilities, which is a sign of customers’ confidence in the bank, rose
to N1.15 trillion in 2012, reflecting a decent growth of N120 billion
from the N1.03 trillion closing position in the corresponding period of
2011. Return on equity (ROE) and return on assets (ROA) closed at 33.9
percent and 5.2 percent from the 23.2 percent and 3.7 percent recorded
in 2011, respectively. Agbaje attributed the bank’s success to its
adherence to a defined growth plan, high corporate governance standards
and the cultural values for which it is known.
He
said these factors, in addition to a resourceful board, an in-depth
understanding of the market and the passion of GTBank employees, have
enabled the bank to grow market share and continue to avail its
stakeholders of value-adding services.
At
the Nigerian Stock Exchange on Tuesday, GTBank released its half-year
(H1) 2013 result which showed that Gross Earnings rose to N124.202
billion from N113.526 billion in the preceding period of 2012,
indicating 9.4 percent growth. Also in the H1’2013, the bank recorded
profit of N49.014 billion as against N45.551 billion in 2012, up 7.6
percent. Basis Earnings per share rose to N1.73 from N1.59, up 8.9
percent. In H1’ 2013, the bank grew its deposits to N1.272 trillion from
N1.172 trillion, up 8.5 percent.
“We
expect the Q2 2013 results to go some way towards addressing concerns
which surfaced shortly after the NSE published Q3 2013 forecasts (PBT:
N20.7 billion, PAT: N16.6 billion) in June,” analysts at FBN Capital
said in their first reaction on the H1’13 result of GTBank plc.
“We
do not place undue emphasis on the NSE forecasts because they are less
reliable than those provided by the banks directly. The bank had
indicated to us that the forecasts were deliberately conservative. The
H1 annualised return-on-equity (ROE) stands at 34.9 percent, implying
that even management’s full-year guidance of ‘above 25 percent’ may
prove conservative (we should acknowledge the other comprehensive income
line as a caveat),” they added.
Olubunmi
Asaolu, lead team of analysts at FBN Capital, said, “Consensus
full-year 2013 PBT is N108 billion, shy of the N114 billion if we
annualize the H1 result. We would expect slight upgrades to consensus
earnings on the back of these results, once the impact of the hike in
the cash reserve ratio (CRR) is factored in. We estimate less than 5
percent earnings per share (EPS) impact from the latter. All in all, a
reassuring set of results from GTBank. Our estimates are under review.
We rate GTBank shares Neutral.”
Source: www.businessdayonline.com